Surveyed a few shops during the weekend. After asking around where, what, how much. first one went to "Bahagia" studio. SA say he went there to take, since his fren work there. Not bad; the sales girl showed us some nice album samples, price around RM3k. But then they didn't allow us to take the package details out.
Ok, survey another shop: "Perancis-Taipei". Again, showed us samples, describe the package, show us the wedding gown, suit. Ah, but then....
Leo: "Ok, I'll think about it"
Sales: "What's your problem?"
Leo: "Huh??"
Sales: "What's your problem. You want this discount we also give you. Why you need to survey some more."
Leo: "Umm, let me think about it then I'll come back if I want."
Sales: "Like that this promotion is not valid next time you come back dy."
Leo: "What the--"
Sales: "Yala.. we give u this promo, if u are sincere to sign for us."
Leo: "Where got like that one??"
This went on and on for half an hour. You see, they start off nicely, friendly, happy happy, ask about urself, fren-fren like that.. all to get u to sign on the spot for them and close the sales. But if u know me well, I stand pretty firmly on my ground once I made up my mind. Salesgirl calls for reinforment: her pushy assistant manager!
Sales + Manager : "Tmr if u come back, no more this promotion dy"
Leo: "Ok, dun have never mind lor. Ok bye"
Sales + Manager : !
Thankfully ended the conversation. Already 2 hours inside. Omg. It sucks. Like they dun let u go. Then in the evening went to "BintangTimur". Same routine, showed us the pic, describe the package, bring us see the gown... then when we say,"Ok, we'll think about it.." THE SAME THING HAPPENS!! Blablablabla from 6 to 8PM!!!!!! ARGHHHH.... why they can't just let us look at the package and then go back and decide???
Sales: "ok, 5 minute for u to think lor"
Leo: -_-''
Sales: "Har.. this show u not sincere lor. u not sincere to sign for us. u see I treat u so well, spend time with u, u want discount i give, but u not sincere one.."
Leo: "Let me think about it ok"
Sales: "If tmr u come, then tis discount not valid dy. This is for customers who sincerely want to sign for us"
Leo: "Oh, ok lor. Bye". Left in a pissed off attitude :D
Finally, the next day, okla, decide to go for "Bahagia", at least feel better there (or could it be becoz it was SA's fren??) but somehow still hesistate when wana walk in. Like if go in, sure hard to come out dy. They keep pressure pressure. Shitttt. Gf say, "Lets survey one more la "Shalom", nearby only." Arghh..sien arrr.... but still drive there. Greeted by a sales girl and this guy (a guy in bridal studio??).
Sales girl: "Our shop only got 1 photographer, which is (points to guy)".
Leo: "Ok..."
Sales: "Our style here is simple. Simple is the best. We depend on our handiwork"
Guy takes over, explains about his photography style. "Usually shops tell u to come in at 9AM and finish shooting late night and only one outdoor place. For us, u come in at 12PM, we go several places to shoot. You want beach, building, trees also can. 6PM finish. Ok, u think about it. If you like, can come by here."
Sales: "Ok, bye"
Leo: !! Wow, no forcing me to sign!!!
Seriously, from the way the guy explained to us the technique he used, the passion in his voice, the detail which he goes through the pics, I'm hooked :D I didn't sign up yet, but we're totally blown away by his skill with the camera and the final product. Yeah, u know he's a master of his craft. Best of all, NO PUSHING!!
Tips for sales people: Respect your customer, don't be in so hurry to close the sales. You wouldn't know in your haste, you actually pushed away your potential customer!
4 comments:
gee that sucks! (i meant those who "insult" u when u dont sign) if its me i sure have blasted them kau kau!
what kind of business are you running har har? where got force ppl to sign one? u think i owe you ar? u open business meaning YOU WANT MY MONEY SO TREAT US WITH RESPECT!
pheww~ haha
Hahha.. that's telling them~~!! :D
Ahh.. this is just the beginning. Wait till you have to choose the photos. You'll see how what they do to get you to add additional photos to your album.
I agree that Shalom has one of the best photography skills.
wow, didnt realize it's that bad huh.. i think a fren of mine mentioned that to close a sale, the salesperson resorts to 3 methods.. 1 is persuasion.. 2nd i can't remember. but the 3rd is scare the customers. hence the "tmr u wont have this promo".. this is a case of no customers laa nih. and they wonder why no customers haha (i'm great at speculating isn't it?)
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